Marilyn has over 20 years of experience in clinical operations and HR management with specialty areas in Telehealth, women's health, and ophthalmology, to name a few. She led the Telehealth clinic set up at the Nisga'a Valley Health authority navigating challenges with culture, change management, and employee career development.

Patti Scott has been consulting in the healthcare industry for over 30 years. As a project manager for the Fraser Northwest Division of Family Practice, Patti's expertise was gained across all primary and specialty care disciplines while helping practice owners achieve optimal workflow design. Patti's passion is to facilitate education for work teams, and she enjoys helping people achieve their goals.

Harman initiated his healthcare career with BDS (Bachelor of Dental Surgery) but felt more passionate about managing people and processes. Currently, he is a Clerical Supervisor for Vancouver Coastal Health. Harman works closely across different disciplines to redesign workflows and accomplish better front-line administrators' outcomes.