Leading the changing landscape in telehealthcare
From adapting to changing patient needs, new technologies and workflows to building new physician relationships and alliance partners, we help you transform your telehealth operations and develop systemic, holistic structures to facilitate team growth and metamorphosis.
Change Management
The world is undergoing rapid change, yet healthcare transformation is complex due to monolithic siloed systems, heavy regulations and governance. From strategy to execution, we combine traditional change management with human-centric agile project management. We use encompassing systemic tools to help your team recognize challenges, develop an appreciation for change, achieve collaborative acceptance and launch adoptions to pave a safe new way forward.
Workflow Efficiency
Our consultants have 20 years of experience innovating for efficient healthcare environments. We assist organizations in aligning finance with human resources – if the organization isn’t economically healthy, it won’t provide healthy jobs. Next, we assess clinical and business operations with technology efficiencies to align time and money savings. Once finance and workflow issues are resolved, we coach the people with engagement strategies for healthy new working methods. Our philosophy is that heart, mind, and bottom line must all work together!
INDIGENOUS HEALTH
Our team has worked with Indigenous communities for 20 years to bring in-person, telehealth, and mental health services to underserved urban and remote communities.
We share a strong respect for Indigenous culture and tradition, appreciating the severe impact of colonized discrimination and the resulting interference to our First People’s right to quality healthcare.
Using our proprietary TeleHealth Implementation Workbook, Tribal Councils, Health Centre Managers, their teams, and funding partners will collaborate to remove barriers and blend telehealth services unique to each communities needs. We honour knowledge keepers and embrace each person’s expertise in the process of holistic healthcare delivery.
Consulting Services
HR Management
Policies & Procedures Development
Team Training/Performance Management
Patient Intake Questionnaires
Patient Journey Mapping
Operations Management
Project Operations Management
Workflow Optimization
Technology Assessment
Confidentiality & Risk Management
INDIGENOUS HEALTH
Community Needs Assessment
Team Leadership Development
Community Communication Strategies
Physician and Practitioner Recruitment